Vocational biography social work
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The importance of workplace learning for social workers
Key points
- Workplaces and practice tasks offer rich sources of professional learning for social workers across their career
- Evidence from the lived experience of social workers shows how they learn through daily practice tasks undertaken in diverse workplace settings
- Learning in the workplace is a complex web of multiple interwoven physical and emotional elements for social workers
- Some social workers’ most significant learning experiences are down to chance
- Social workers need to learn with other social workers
- Understanding what learning in the workplace involves for social workers is important for strategic planning of continuous professional development and effective organisational practices to support this
Introduction
This Insight considers how social workers learn in, through and at work, which is drawn from recent Scottish empirical evidence from their lived experiences. Additional evidence is drawn together to help reconceptualise workplace learning for social workers, a unique group with diverse tasks and roles.
Professional learning is central to social work across career stages in which formal, informal and self-directed modes are promoted. Learning through practice is also a major integral el
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A lot has changed in my 20 years as a social worker…
Published by Professional Social Work magazine, 1 December, 2022
Twenty years ago, I qualified as a social worker and took a month off to travel through Poland, Ukraine and Russia, visiting family and friends.
A lot has changed since then…
That journey is impossible now. The world seems more chaotic, unpredictable and conflicted than I remember 20 years ago. But I think that is mostly because I see more of what is happening through social media and constant news.
The fundamentals of social work remain the same: Some people still, for varied reasons, face overwhelming struggles to thrive at some point in their life. Social workers are still needed to come alongside, make sense of what is happening, and help people journey through this.
However, the way we do social work has evolved hugely. There are the obvious things, like computers, mobile phones and virtual meetings. When I qualified, we still used written forms in triplicate and we used to put marks on a paper for every new case to capture our Key Performance Indicators. Fax machines were still going in the 2010s, though every third page was always illegible. Smoking at desks was a fresh memory for many social workers and most had honed their craft through gene